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Project Manager LGBTQ Program


Position:  Project Manager LGBTQ Program

(Contract till March 31, 2019) (.2 FTE, 1 day a week)

Reports To:  Clinical Program Manager

Position Summary:

As a key member of the Couchiching Family Health Team (CFHT), and an integral part of an interdisciplinary health care team, the major role of the Project Manager for the LGBTQ Program will be to coordinate clinical team development, training, education, program coordination, organize team building and meetings, site selection, program agreements between all parties, assist in development of evaluative aspects to the program including the Quality Improvement Plan.

Roles and Responsibilities:

  • Oversee the execution, implementation, evaluation of all stages of the project
  • Adhere to the highest QI standards
  • Oversee the development of program policy and procedure documents
  • Manage all statistical reporting and data gathering to ensure project is meeting projected targets and act as the key point of contact for implementation
  • Maintain knowledge of local and provincial Health Service Providers (HSPs)
  • Lead discussions regarding project implementation among project team and external HSPs
  • Develop a detailed project plan to reach all key deliverables by fiscal year-end
  • Communicate status of project to various working groups and key partners, as well as boards of local HSPs
  • Arrange on-going communication events for key partners
  • Work with and engage community partners to support implementation
  • Participate in information sessions and knowledge transfer sessions
  • Develop a plan for on-going sustainability post implementation
  • Identify issues and risks and report these to CPM
  • Report on project milestones and timelines and participate in regular status update meetings
  • Delegate to team members appropriate project co-ordination
  • Coordinate and lead discussions with local HSP’s to better understand their needs and future plans
  • Supervise to ensure project deficiencies are identified and addressed in a timely manner
  • Continually update project software to ensure on time with tasks
  • Participate in weekly touch base meetings with core team, as well as regular working group meetings, community of practice meetings, and steering committee meetings
  • Implements efficiency through the use of technology.
  • Travel between HSPs as required.
  • Maintain current knowledge of policies and procedures
  • Maintain confidentiality in accordance with the Municipal Freedom of Information and Protection of Privacy Act
  • Work in compliance with Health and Safety laws adhering to safe work practices and procedures established by the CFHT
  • Other duties as required

Skills/Knowledge Requirements:

  • Extensive understanding of project management methodologies, practices and tools
  • Ability to interact with people from all disciplines with all levels of experience
  • Excellent written and oral communication skills
  • Good listener, motivating and inspiring
  • Ability to recognize and reward good performance
  • Team builder
  • Ability to create a productive atmosphere
  • Provides leadership and guidance
  • Delegates appropriately
  • Creates an  environment,  which  promotes  innovative  solutions  to  problems  and personal/career development through continuous training
  • Knowledge in current, evidence-based methods and practise of primary care delivery.
  • Excellent oral/written/interpersonal skills

Education/Specific Job Requirements:

  • University degree in Health Sciences
  • Able to work flexible hours including evenings if required
  • Police Record/Vulnerable Record Check


  • 3-5 years project management experience in a health care environment
  • Experience with an Electronic Medical Record (EMR)
  • 5+ years experience implementing projects in a health care environment
  • Demonstrated experience in facilitation, collaboration and negotiation with multiple stakeholders and service providers
  • Experience managing and coordinating project teams, contract and external resources

Please submit cover letter and resume including position title in subject line to:


The Couchiching Family Health Team (CFHT) supports diversity, equity and a workplace free from harassment and discrimination. We encourage applications from all qualified candidates, including women, visible minorities, aboriginal peoples and disabled persons. CFHT is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please advise our Human Resources Manager.  Personal information contained in applications will be used for recruitment purposes and collected as per Freedom of Information (F.O.I.) and Protection of Privacy Act, 1987. While we thank all applicants, only those contacted for an interview will be acknowledged.


May 2018