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Accessibility

FEEDBACK FROM PATIENTS/CLIENTS

Feedback regarding Customer Service Accessibility for Ontarians with Disabilities or any questions about our policy or its related procedures should be directed to Francine Kerr, Human Resources Manager, using the contact information below.

Documents related to the Accessibility Standard for Customer Service are available upon request and in a format that takes into account the person's disability and are available on our website at www.cfht.ca. Our Accessible Customer Service Policy and its related procedures will be reviewed as required in the event of legislative changes.

Tel: 705-329-3649 x 213
Fax: 705-329-0653
f.kerr@cfht.ca

Please do not forward any sensitive or medical information via email or fax.

The feedback will be presented to the Chief Executive Officer and the Patient/Client will be contacted to inform them of the result and changes if any. This process will be recorded. 

Key Contact
Lisa B.